ITIL Foundation course London
ITIL Foundation course with exam London
The ITIL 4 Foundation course explains everything you need to know about the ITIL v4 framework.
It is for those who already work in, or want to start a career in, IT service management.
This ITIL Foundation course is accredited by PeopleCert through AXELOS.
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All prices are exclusive of VAT.
Duration: 3 days
Duration: 3 days
Who should attend?
The ITIL 4 Foundation exam is taken at the end of the course. The exam details are as follows:
These are the London locations where the courses are held.
200 Aldersgate Street,
The ITIL v4 Foundation syllabus covers the core concepts, definitions, and principles of IT Service Management (ITSM).
ITIL Foundation is the first step in an ITSM career through the ITIL v4 certification scheme. ITIL Foundation shows that a student has gained a general awareness of the ITIL v4 framework.
The ITIL 4 Foundation course helps participants understand the ITIL 4 model. The course teaches students how to create, deliver, and continuously improve IT services in any field.
These topics are covered in the ITIL 4 Foundation course:
- Key concepts of IT service management
- Guiding principles of ITIL
- The 4 dimensions of IT service management
- The purpose and components of the ITIL service value system
- The activities of the service value chain, and how they interconnect
- The purpose and key terms of 18 ITIL practices
- ITIL practices in detail
We can deliver this course in-house at your offices and can tailor it to your requirements.
To get a quote fill in this form or call +44 207 031 6524.