ITIL Foundation course London

ITIL Foundation course with exam London

The ITIL 4 Foundation course explains everything you need to know about the ITIL v4 framework.

It is for those who already work in, or want to start a career in, IT service management.

Features

  • Certificate: ITIL Foundation (AXELOS).
  • Location: London.
  • Prerequisites: None.
  • Duration: 3 days.
  • Format: Classroom.
  • Exam: Included.
  • Manual: Included.
  • Version: ITIL v4.
  • Course Code: ITILFCWEL.

Accreditation

This ITIL Foundation course is accredited by PeopleCert through AXELOS.

ITIL AXELOS certified

Book your course

Book by selecting a date below.

Pay by card, PayPal, bank transfer or invoice.
All prices are exclusive of VAT.

Course: ITIL Foundation
Duration: 3 days
Date
Location
Price

03 Aug 2020
London
£995.00 excl.VAT
17 Aug 2020
London
£995.00 excl.VAT
02 Sep 2020
London
£995.00 excl.VAT
14 Sep 2020
London
£995.00 excl.VAT
28 Sep 2020
London
£995.00 excl.VAT

Pay by instalments?

0% interest loan available.

Call us on +44 (0)20 7148 5985 to discuss

Course: ITIL Foundation
Duration: 3 days
03 Aug 2020
London

£995.00 excl.VAT

17 Aug 2020
London

£995.00 excl.VAT

02 Sep 2020
London

£995.00 excl.VAT

14 Sep 2020
London

£995.00 excl.VAT

28 Sep 2020
London

£995.00 excl.VAT

Pay by instalments?

0% interest loan available.

Call us on +44 (0)20 7148 5985 to discuss

More details

Who should attend?

  • Those who need a basic understanding of the ITIL framework.
  • IT professionals working in organizations which seek to use ITIL to improve their IT service management.
  • Those who want to learn more about the ITIL framework and ITSM in general.

Exam

The ITIL 4 Foundation exam is taken at the end of the course. The exam details are as follows:

  • Duration: 60 minutes.
  • Style: 40 multiple-choice questions.
  • Pass mark: 26/40 (65%).
  • Type: Closed-book.

Includes

  • ITIL 4 training by an accredited trainer.
  • ITIL exam and certification fees.
  • Accredited ITIL course materials.
  • ITIL manual.
  • Lunch, refreshments.

Locations

These are the London locations where the courses are held.

Venue: Landmark
200 Aldersgate Street,
London,
EC1A 4HD,
UK.

Curriculum

The ITIL v4 Foundation syllabus covers the core concepts, definitions, and principles of IT Service Management (ITSM).

ITIL Foundation is the first step in an ITSM career through the ITIL v4 certification scheme. ITIL Foundation shows that a student has gained a general awareness of the ITIL v4 framework.

The ITIL 4 Foundation course helps participants understand the ITIL 4 model. The course teaches students how to create, deliver, and continuously improve IT services in any field.

These topics are covered in the ITIL 4 Foundation course:

  1. Key concepts of IT service management

  1. Guiding principles of ITIL

  1. The 4 dimensions of IT service management

  1. The purpose and components of the ITIL service value system
  1. The activities of the service value chain, and how they interconnect

  1. The purpose and key terms of 18 ITIL practices

  1. ITIL practices in detail

On-site

We can deliver this course in-house at your offices and can tailor it to your requirements.

To get a quote fill in this form or call +44 207 031 6524.